The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I like to work for a supervisor who allows me the autonomy to perform my job to the best of my abilities. I also like constructive criticism and feedback so I can improve myself and the organization. One example was my boss at a hospital. He hired me as an administrative manager because of my administrative and organizational skills. He knew that I had many new ideas and allowed me the opportunity to implement many new programs. Of course, I kept him constantly informed and sought advice when needed. I improved communications in the department by implementing a departmental Web page. I also streamlined the check-in process by preparing the amount of work that could be done the day before. I improved staff morale by implementing an administrative-staffer-of-the-month, which led to lower turnover. These are just a few examples. I earned the Outstanding Employee Award for my efforts and unique ideas. I gained not only my boss’s confidence and support but his respect as well.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I have prepared myself to transition into the work force through real-world experience involving travel abroad, internship, and entrepreneurial opportunities. While interning with a private organization in Ecuador, I developed a 15-page marketing plan composed in Spanish that recommended more effective ways the company could promote its services. I also traveled abroad on two other occasions in which I researched the indigenous culture of the Mayan Indians in Todos Santos, Guatemala, and participated in a total language immersion program in Costa Rica. As you can see from my academic, extracurricular, and experiential background, I have unconditionally committed myself to success as a marketing professional.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

Last summer, I wanted to help organize a summer camp for local low-income children. My supervisor knew the demand would be there but feared we would not have enough staff. I convinced her that since I went to the facility daily, I could network with acquaintances and convince them of the importance of this camp. My supervisor trusted me. We had hundreds of children sign up for the program, and I had reached so many people that we were able fully staff the camp as well as have a backup supply of people who were willing to volunteer their time and services to the organization.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

Another manager became upset with me since some projects were not being completed. Without discussing the situation with me first, she criticized me in front of one of the employees I directly supervised. I was upset that she made me look bad in front of my worker, but I remained calm and asked her to step into the office so that we could talk about it in more detail. We discussed the problem, and she learned that the non-completion of the tasks was not my fault. Another manager did not receive his instructions telling him the tasks he needed to complete. After that I learned not to jump to conclusions when dealing with others and that sometimes a miscommunication can lead to a much larger problem. I’ve learned to get the complete facts.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I had to make a decision recently between two configurations on one of our routers. Time was quickly moving away from me, and I had to have all the equipment back up in a matter of minutes. I chose the configuration that I had the most data on because I knew at least that I could better troubleshoot it if there was a problem. My decision was the right one.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I find that taking a proactive mindset to recognizing and solving problems before they happen make any job more rewarding. It not only saves time and effort, but also gives me a sense of accomplishment and ownership in my job. I demonstrated my proactive approach when I worked at a major supermarket chain. As a bookkeeper, I oversaw the offices. The safe was kept outside of the office in front of the cash registers, where anyone could get inside it if I or another office associate had it open to drop a deposit or get money in and out. I realized that the situation was a security hazard. Although we could not move the safe to the inside of the office where it was more secure, I ordered a timelock compartment and had it installed so the safe could be opened only at a specific time when the store closed each day. Money could be dropped through a slot in the compartment door, and we kept large sums of money in that compartment. We kept operating cash on hand since we needed some excess money to perform daily functions. One month after I left that store, I learned that it was robbed. Because of my efforts and foresight, the robbers only got a small amount of cash. My previous supervisor thanked me for my efforts, which gave me a great feeling, and I carried this proactive mindset to my other jobs thereafte

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I turned a dissatisfying experience into a satisfying one when I was on the cross-country team in college and had never run the whole race in under 30 minutes. With only a month left in the season, I decided that I would run the race in 25 minutes. I ran every day to build up my stamina, and in that last race I achieved my goal time of 25 minutes, which was a very satisfying experience.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

In my human-resources management class we were assigned a paper on “Why corporate culture is a practical way to increase income and productivity.” All of the literature on the subject was written in the language of Ph.D.s. I asked some other students what they were doing, and they said just writing their opinions and not doing any research to back up the claims. I felt I could do better. I am always willing to ask questions to learn how to perform an assignment successfully. So I worked closely with my professor, who “translated” the academic literature for me, and over time I understood what was being written. Working with the professor’s guidance, I turned in a very good paper. Asking questions is one thing I am not afraid to do and realize that without them I will be turning in work that is not as beneficial as it could be.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

Yes, I had an incident with my Spanish professor. I turned in an essay that she said was too good to be mine. I was honest with her; I told her that I had a native speaker review the essay, but he made very few corrections. However, I had broken the Golden Rule of Spanish Composition: the essay must not even touch the hands of a native speaker. To prove to her that I was capable of producing an essay that exceeded her expectations of a non-native speaker, I offered to re-write another essay in her office. I earned an A-minus.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I was studying right before a major finance test. As the class members came into the classroom, a couple of students indicated that did not understand a concept that I did. Although there was a small section of material that I had not completely mastered, I realized that I knew enough about that section that I could perform well enough to earn a good grade. I knew that the section the other students did not understand was a major portion of the exam since the professor had an interest in this particular subject. I stopped what I was doing to explain to the small group about the Multiplier Effect of Bank Reserves on the overall supply of money. Those students learned enough from what I taught them that they did well on the exam. I missed a few points on the section of material that I had not mastered, but I did well enough to get an A, and the satisfaction I got from teaching others the concept made me feel proud.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

When I worked for a law firm, my co-workers and I had a huge mailing to complete. We had the choice of working more efficiently as a team or working individually in a much more time-consuming manner. My two co-workers did not care for each other, and they wanted to complete the mail-out on an individual level. When I presented them with the evidence that we would finish at least an hour earlier by working together, they decided that working together was the right path to take. As a result, we finished the mail-out in a short period of time and could work on other tasks that day.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

When I was working as a receptionist at an apartment complex, a tenant argued that he had turned in his rent payment the day it was due. He stated that he had slipped it under the door because our office was closed for the day. I decided to consult my manager because I realized that maybe the office needed a sign that stated that we did not accept rent money that is slipped under the door. My boss agreed, and we posted the sign. We never again had a problem with tenants who claimed they’d paid their rent that way.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

My sophomore year was about to begin, and I had to decide on a major. I could not waste any more credits figuring out what I was interested in. I took some personality and career assessments to get a better handle on my interests, skills, and values. I talked to faculty in several departments to decide which faculty members I was most comfortable with. I studied the course offerings to see which courses appealed to me the most. I decided on communications studies and feel it is the best decision I ever could have made.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

While directing a play, I was faced with numerous problems. The sets were not coming together; the performers were fighting and not working hard; the technical aspects of the play were far from complete; and in general it was a mess. I was also the stage manager, which means that I tell people when to go on stage and tell the crew when to bring pieces of the set on stage. So I organized everything and told people to do specific jobs and asked them in a firm yet positive manner. People began to have fun, and the production went on extremely well. All performances sold out. The play was regarded as one of the smoothest shows produced by the group.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I really enjoy drumming up enthusiasm and assisting others in achieving their goals, whether it’s getting involved in an organization as a volunteer which has frequently provided me with employment or whether it’s through specific event-planning and fundraising to meet budgetary needs. I also excel at working within a team either as an integral key player or as a leader. I generated enthusiasm for a public-TV auction, where it was becoming harder and harder to get volunteers to make the donation solicitation calls. In my previous PBS auction experience and through learning at conferences, I knew that having three paid part-time telemarketers would not only allow for continuous and accurate communications with a donor, but also the caller had some ownership of the relationship - and more enthusiasm about donating. My superiors were resistant to the idea, but I built enthusiasm by showing them success stories from other stations. They eventually bought the idea, and once we had the telemarketers in place, it was easy to generate enthusiasm in additional volunteers when we needed them.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

As a Resident Advisor, I had another RA who often sought me as a person to confide her complaints to and shared quite a bit of information about activities she’d engaged in that violated the rules. Although I did not mind being a resource for this person, I knew that I could not compromise my integrity or her residents’ safety. Although she became very outraged and angry with me, I talked to her about the situation and told her that I would have to tell my supervisor. She eventually understood my responsibility and why I had to come forward with information. She knew that what she had done was against the rules but never realized before I talked to her that she had jeopardized her residents’ safety.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

When I presented my senior research in college, the members of my major department as a panel questioned me. My grade was determined largely on my ability to answer the questions effectively and smoothly, which depended very much on my ability to listen carefully to what was being asked. I had seen other students slip up when they misunderstood what the panel was asking because they didn’t listen well enough. I succeeded in listening well and did well on my presentation.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I had been recently selected as the head swim team coach for the YMCA I was employed with. A swim meet was just around the corner, but only five swimmers had enrolled for the program, none of whom had ever been a part of an organized team. Funding would be cut for the team if more interest could not be generated. So I decided that I would take action and actively recruit people to join. Not only did I have to run the practices and correct any technical mistakes the swimmers were making, but I also had to contact other local swim teams to invite then to join the meet. I had to meet with the parents and the children separately and organize a way to help pay for t-shirts, swimsuits, goggles, and swim caps. By the third week of the program, I had gained 15 more swimmers, and every single one had beat his or her own time in practice. When the meet came, I organized the events, ordered ribbons, and recruited volunteers. At the end of the meet, my team had come in first place among four other teams. The parents were delighted, and the profits from the swim team had skyrocketed, to the approval of the board of directors.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

After I wrote a paper for an English class, my professor told me that I was not doing the paper in the proper format or with the proper content. I went to him and asked if he would help me learn the correct way so that I could succeed with the paper. He did help me, and I ended up doing well in the course.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I was involved in two group projects in a psychology class. In the first, we had to decide on a research experiment to conduct and garner results from it. The group I was in was not very motivated, and the members wanted to do a simplistic comparison on color preferences of men and women. I felt that project was below the standard I was capable of. For the second project, I proposed a study in which we compared how people of different age ranges valued money. I knew the project would go over well with the teacher and would not be difficult to conduct. I proposed the idea in a way that sounded fun. Instead of collecting data in someplace boring, I suggested we could go to the mall. The group agreed and worked relatively well on the project. Discussion is the key to mediation and was the key to my achieving a second project that I felt was above the standard.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

The transition was somewhat challenging for me because I traveled a great distance to attend college. To help myself adapt, I got involved with as many organizations as I could. I also made it a point to get to know my professors. I used my interpersonal communication skills to the best of my ability to make a lot of friends, and college became one of the best experiences of my life despite a beginning that seemed a bit overwhelming.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

Recently, I was asked to put together a proposal for a migration of network systems. Misunderstanding my boss, I thought it was just an informal paper. When I presented it to him days later, he was upset with the quality since it had to be presented to our VP. I explained my misunderstanding, apologized, reworked the paper, and had it back to him with enough time for him to review it before he presented it successfully at the meeting.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I was on a project team in a business class in my freshman year in college. The group brainstormed ideas for the video we were assigned to produce, and everyone but me was leaning toward an idea that would be easy. I suggested instead an idea that would be more difficult but would be something different that no other group would be doing. I used my communications skills to persuade the rest of the group to use my idea. During the project, we really learned what teamwork was all about, became a close team, and ended up putting a lot of hard work into the project. All the team members ended up feeling very proud of the video, and they thanked me for the idea for which we earned an A.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

Last semester I was taking a microeconomics and a statistics course. One of the microeconomics projects dealt with showing the relationship between the probability that customers would stop buying a product if the price was raised a certain amount. Through what I learned in statistics, I could find the median where the price was the highest and still kept most of the customers happy.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

The most significant presentation I have ever had to deliver was at a national research symposium. I was presenting research I had completed on digital analysis of mammograms and had to present to a panel of more than 100 judges who were at the top of their field. I focused on the research, which could sell itself, and just let the information flow. It went over very well, and I received many more invitations to present the research, including on national television.

I have grown to be a confident presenter. My most successful presentation took place in my current job when I was asked present a leadership-development program for a class of management trainees. The point of my program was to teach each trainee his or her leadership style, so he/she knew how to interact on his or her floor as a student leader. The most significant aspect of this program is that it taught them about their leadership styles without their knowing it. Each trainee filled out a general questionnaire that asked about preferences. Each person, according to his or her responses, was assigned to a group. I then gave each group a book to read. Each group had to read a portion aloud, after which I explained how each group tackled the task. They all had handled the task differently. Each trainee successfully understood how he or she approached tasks, and from that how they would approach their job as managers. Not only did I engage the audience in what was being presented, I have since seen the program adapted in other presentations by trainees in that class. Not only did they enjoy it, they learned something about themselves that would help them help their subordinates.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I’ve shown my ability to adapt by successfully working in several very different jobs. For example, I lived with a native family in Costa Rica. I worked as a nanny for a famous writer in Cape Cod. I was responsible for dealing with Drug Court participants. And I catered to elite country-club clientele. I did it all well and had no trouble adapting.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

I failed my first business calculus test, which made me very unhappy. I wasn’t going to let this incident set the trend for the rest of the semester. I went to my counselor and arranged to meet with a tutor once a week. My tutor helped me out incredibly. My grades soon improved, and I went on to redeem myself from my one slip-up on the first test.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

As president of a community-service organization, I was faced with a board member not carrying out his duties as management development vice president. I consulted with him as to what we could do together to fix the problem. We agreed that he really couldn’t devote the time that it took to carry out certain projects, and he ended up resigning his position, but he also stated he would help his replacement in whatever capacity he could. It made me feel as though we had come to the conclusion together rather than the VP’s thinking I was criticizing his performance, which was not the case. I had a plan of action and carried it out successfully.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

As president of a community-service organization, I was faced with a board member not carrying out his duties as management development vice president. I consulted with him as to what we could do together to fix the problem. We agreed that he really couldn’t devote the time that it took to carry out certain projects, and he ended up resigning his position, but he also stated he would help his replacement in whatever capacity he could. It made me feel as though we had come to the conclusion together rather than the VP’s thinking I was criticizing his performance, which was not the case. I had a plan of action and carried it out successfully.

The remainder of this chapter contains typical interview questions, both behavioral and traditional, and sample story-based responses to them. The question is in the headline. Note that many of these stories contain emotional content to draw the interviewer in and help him or her identify with the interviewee.

When I worked in a large retail store, the standard procedure was to leave a product on the shelf until the supply ran out, then place more items out. This practice obviously wasted a lot of person-hours. Of interest particularly to me were the air conditioners. Not only did I have to put the heavy things on the shelves, but also they were selling at a very high rate. So if somehow AC units ran out on a day in which I could not restock them, they would not be available to customers. As a result I started making a list of products, including the AC units, that the overnight stock people could put on the shelves. As a result, the people on duty always had a job to do, so labor hours were not wasted, and the shelves were always stocked full of product.