DECISION-MAKING
When I was a receptionist at a photography company, a man came in claiming to be the father of a student who was there to pick up the student’s pictures. I asked him for identification, and he said that he had forgotten it. Normally, if the student is present with the parent and verifies that it is the correct parent, then we give the pictures to them. That wasn’t the case here. There was no student. I refused to give him the pictures, and he became angry and left. Later that day, a different man came in to pick up those same pictures. This man had photo identification with him, and I told him about what had occurred earlier that day. He told me that his child was being stalked, and that the family had a restraining order against that man. I took the stalker’s image from our security cameras and posted a picture behind the counter that indicated that he was not to have any contact with the pictures of that student. My decision-making skills helped prevent a dangerous situation because he has continued repeatedly to come into the store posing to other employees as the parent of that student.
Tell Me About Yourself: Storytelling that Propels Careers, Quintessential Careers Press, ISBN-10: 1-934689-00-9. Find out the ways you can own the entire book.
