More Awesome Downloads from Generous Story Gurus

Here are some more free downloads I’ve come across from the always-willing-to-share story world:

  •  Terrence Gargiulo offers Six “Story Energizers” Activities You Can use With Any Group. (Terrence has another one of his terrific free webinars coming up on Oct. 15; see Story Events section.)
  • Another download offering from Terrence really takes me back. It’s a whitepaper on some of the ways stories can put to work in human resources — in recruiting, interviewing, employee orientation, performance appraisals, employee relations, and conflict resolution. It comes from one of his earlier books, Making Stories. I remember the excitement I felt when I came across this book in the early days of my dissertation research. It was one of the first pieces of writing that validated — from the employer’s perspective — my belief that storytelling can be advantageous in the job search. I wrote in my dissertation:

    Gargiulo (2002, p. 43-44) … proposed that human resource managers prepare to interview candidates by reading resumes with their “story mind.” He advocated using the information in the resume to “construct a story and image of the person.” Commenting on a sample resume he has provided in his book, Gargiulo wrote, “On the surface, this resume appears to be dry and straightforward. Hidden in the details, however, are dozens of interesting stories.” The author’s observation begs the questions: What if the stories were not hidden in the details? What if a resume presented stories explicitly?

  • The Storytellers consulting firm in the UK offers several downloads, including Staff Need Stories and an Tell-tale Influence, an article from People Management Newsletter, among others.
  • Svend-Erik Engh’s Guidelines to become a better storyteller.

Q&A with a Story Guru: Gabrielle Dolan, Part 5

See Gabrielle’s photo, links to her bio, and Part 1 of this Q&A.
See Part 2 of this Q&A.
See Part 3 of this Q&A.
See Part 4 of this Q&A.

Q&A with Gabrielle Dolan (Question 5):

Q: An article that quotes your partner notes that your consultancy “help[s] embed storytelling into an organisation’s culture.” Can you talk briefly about you accomplish that embedding with clients?

A: We normally work with clients on two levels. Firstly we normally skill the leaders in organisational storytelling through workshops and then help them embed this skill. What we mean by that is finding ways that they can continually find and share stories and apply their new skill of not only storytelling but story listening.

This may be as simple as at the start of each team meeting asking everyone to share a good customer service experience and then ensuring that the very good ones are communicated broader. Also, actively going out and listening to customers, their team and other stakeholders. We also work with clients to show them how they can start to use stories in their formal communications such as newsletters, websites and annual reports. Turning case studies into stories is another example. Some have even developed a technical database that is used to collect and share stories. Sometimes it is working with them so that their next leadership forum or conference is all designed with the underpinning methodology of storytelling so more knowledge is shared. Working with the learning and development people to ensure training is more engaging via stories is another good example. Believe it or not, we have helped take compliance training from boring to brilliant.

How businesses are starting to use story is amazing and innovative and we learn just as much off our clients as they do off us, which is the really exciting bit.

Q&A with a Story Guru: Gabrielle Dolan, Part 4

See Gabrielle’s photo, links to her bio, and Part 1 of this Q&A.
See Part 2 of this Q&A and Part 3 of this Q&A.

Q&A with Gabrielle Dolan (Question 4):

Q: Based on an article you authored in The Age, Dave Snowden criticized a quote from you, suggesting that you and your partner are involved in manipulation. You somewhat cleared the air, but Snowden still had the last word. Would you care to further clear the air and differentiate what your firm does from manipulation?

A: Dave made that comment not knowing what we really do, and we did clear the air privately. Dave’s concern, and why he used the word manipulation, was that business leaders already have enough power, so they should not also be given the power of storytelling. This comment is based on the assumption that all business leaders are evil, which is of course not the case.

The work we do with leaders is to literally give them very practical skills to help them better communicate. So it may be getting everyone in the organisation to fully understand the values or getting people engaged and excited about the new strategy or just simple getting your messages across at the next presentation in a way people understand, remember and can retell.

We absolutely realise the power of story and in all our dealings with client we emphasise a few things very strongly. Firstly, all your stories need to be true. Not just factually true but authentically true. To leave out critical details or to tell untrue or fabricated stories is wrong, immoral and simply not worth the discredit to your professional reputation if you do so. Secondly, we warn clients about the danger in using a story as a form of marketing spin. For example, we had a client who wanted us to help construct a story around an upcoming decision to offshore its operations. They knew it would not be received well at all and that their people had a real moral objection to the off-shoring of work. Most of the leadership team also had this same moral objection. Our advice was to not use a story; they were attempting marketing spin, and even the best story in this situation would still be marketing spin. That is manipulation and we would strongly recommend against that because it is wrong and because it just won’t work.

Latest in Business Fables Urges Careerists to Use Full Brain Power

One genre of storytelling book that I find quite interesting is the fable told to illustrate business principles. Examples include Steve Denning’s Squirrel Inc., and Spencer Johnson’s long-time best-seller, Who Moved My Cheese? I am excited about the latest offer because it specifically focuses on career, which is at the core of my interests. It is written by Peter Weddle who operates Weddles, a site with many parallels to Quintessential Careers, the parent site of A Storied Career.

Disclaimer: I haven’t read Weddle’s book. Like Denning’s fable, which features squirrels, and Johnson’s, in which mice play the leading roles, Weddle’s book spotlights animal characters, in this case, a rabbit and other forest animals. Like both of those also, Weddle’s book is rather short (107 pages). Here’s more about the book, taken mostly from press-release material:

In one of the most difficult economic environments on record, American workers are struggling to achieve career success with half their brain tied behind their backs. That’s the provocative claim by Peter Weddle, the author of an innovative, new business fable entitled Recognizing Richard Rabbit.

“It’s astonishing just how effective American workers have been, given that most are not using all of the talent with which they’ve been endowed,” said Weddle. “If they’re creative, they rely on the right hemisphere of their brain and ignore the left. If they’re analytical, they turn to the left hemisphere of their brain and forget about the right. It’s a natural propensity, but one with especially serious implications today.”

“In effect, America’s working men and women are confronting the most challenging workplace and the most difficult job market in several generations,” he added, “and doing so with just half of the insight and wisdom they possess.”

Weddle’s new book, Recognizing Richard Rabbit (ISBN 978192873444-4, $11.95), is designed to correct that shortcoming. It’s a fable, like the bestselling book Who Moved My Cheese?, but while that story focused on organizational effectiveness, Weddle’s fable explores the secret to personal effectiveness. It’s a tale about some forest animals that learn just what it takes to find “the You of your dreams,” the authentic person who represents the best of you that you can be.Unlike traditional fables, however, Recognizing Richard Rabbit empowers readers to acquire this self-knowledge by using all of their brain:

  • On the right-hand page of the book, they can read the fable. A simple story with a gentle message, it encourages readers to use the right hemisphere of their brain to tap their imagination and discover their own true self.
  • On the left-hand page of the book is a self-interview that parallels the fable. A probing series of interlocking questions, it asks readers to use their logic to identify and overcome the impediments to being faithful to themselves.

Together, these two pathways – one in fiction, the other in nonfiction – bring readers to a more complete and wholesome recognition of their best self so that they can be the masters of their career, rather than the victims.

Q&A with a Story Guru: Gabrielle Dolan, Part 3

See Gabrielle’s photo, links to her bio, and Part 1 of this Q&A.
See Part 2 of this Q&A.

Q&A with Gabrielle Dolan (Question 3):

Q: If you could share just 1 piece of advice or wisdom about story/storytelling/narrative with readers, what would it be?

A: Be true to yourself…make the stories your own, narrate them in your own style, share stories that mean something to you. If you do this, people will listen and every time you tell it your listener will see your passion and feel your emotion…….and for a leader that is very powerful.

My “Retirement” Story

Within the last year, my husband and I both left our teaching jobs at a university. I had been there off and on for 6.5 years, while he had been there 16.

Someone who tried to contact him was told by the university that we had “retired.” We found that quite amusing and even slightly offensive. Retiring is what old people do. I’m the gal who keeps throwing away membership pitches from AARP and coloring my hair so I never see any gray. Like most baby boomers we refuse to grow old, and saying we’re retired is like admitting we’re old.

Plus, we’re working harder than ever. We write books, articles, and blogs. We wonder how we ever had time to teach. The difference now is that we have total freedom in planning our time.

As I write this, we are about halfway through a cross-country trip in our RV that has included two weeks in beautiful Eastern Washington. Best of all, we’ve purchased 27 acres of gorgeous land in the amazing town of Kettle Falls, enabling us to return every summer, seeing the country, bicycling in as many states as we can, and then taking in the breathtaking beauty of our new summer home. The photo above was taken near our land and shows Lake Roosevelt in the background.

Our business is portable. Have Internet, will travel.

I’m still reluctant to accept a label that makes me feel old.

But if this is “retirement,” I’ll take it.

Stories of Escape from Corporate America

Since one of the best aspects of Pamela Skillings’ Escape from Corporate America is its stories of people who successfully escaped, I’m running my review of the book that appeared on A Storied Career’s parent site, Quintessential Careers.

Escape from Corporate America: A Practical Guide to Creating the Career of Your Dreams,
by Pamela Skillings, $15. Paperback. 352 pages, 2008, Ballantine Books; ISBN: 0345499743

The most appealing aspect of Pamela Skillings’ Escape from Corporate America — and the one that gives it the most credibility — is the fact that she interviewed more than 200 people who successfully escaped from jobs in big corporations that no longer suited them.

Not only does Skillings tell the stories of many of these escapees, but
she also lists them in the back of the book. The vast majority have Web sites,
thus providing the opportunity to learn more about these folks or perhaps
even contact them.

Escape is quite comprehensive, covering the full gamut of escape routes —
changing jobs into corporations that are known for being employee-friendly, cutting back to part-time/flex-time, telecommuting, taking time off (such as a sabbatical), joining a smaller company; working as a  solopreneur; starting a business that’s more then a solo enterprise, working to make a difference in a job or organization dedicated to the greater good,  and following creative passions in such areas as music, acting, writing,  filmmaking, and art.

Skillings also spends a good chunk of the book helping the reader determine if he or she truly needs and is ready for an escape from corporate life.

She even offers a quiz to help readers determine if it’s time to get out. The book is full of reader-friendly tidbits, quotes, lists, resources, and stories in sidebars. A Timeline of Corporate Malaise (beginning in 1298 with the founding of the world’s oldest surviving business corporation — Sweden’s  Stora Kopperberg) is revealing. The author’s Financial Planning Worksheets for Career Changers seem quite comprehensive and are bound to be more  than helpful to the reader considering transcending the rat race.

Skillings also injects the volume copiously with humor, such as including music playlists for miserable cubicle dwellers (“Back on the Chain Gang,” for example) and those fantasizing about leaving (“Take This Job and Shove It,” naturally).

Here are the Top 10 Things I learned from reading Escape from Corporate America:

1. Studies show 50 percent of workers are dissatisfied with their jobs, and 80 percent fantasize about quitting; however, those in corporate jobs are more miserable than workers in smaller companies, who are more  miserable than free agents and entrepreneurs.

2. The phases of corporate disillusionment that Skillings describes
are not too different from Elisabeth Kubler-Ross’ well-known stages of grief when people are told they are terminally ill:

  • Honeymoon phase (no counterpart in Kubler-Ross’ model)
  • Denial (same in Kubler-Ross’ model)
  • Bitching (anger in Kubler-Ross’ model)
  • Bargaining (same)
  • Depression (same)
  • Acceptance or Change (happily, you can make
    a change if you’re miserable in a corporate career — unlike the
    inevitable outcome in Kubler-Ross’ model.)

3. Money is surprisingly unimportant to life satisfaction, Skillings reports, citing a study in which moving from the bottom to the top of the income scale increased overall satisfaction of participants by only about 10 percent.

4. Americans get the skimpiest vacations of all industrialized nations — 8.1 days a year after 10 years on the job.

5. Skillings’ three-step plan for determining one’s perfect career is compact and nifty: (1) Identify your career fantasy; (2) Conduct detective work; and (3) Try on your dream job. She also provides handy worksheets for these endeavors. While I love the fact that she mentions picking the brains of people in the jobs you are considering, I wish she had more explicitly discussed the relatively unknown and underused informational-interview  technique. Informational interviews are also helpful in the detective-work phase.

6. While it’s easy to find lists of great companies to work for, the best source is the stories you can solicit from people who’ve been in those companies. Patterns emerged among the tales of the folks Skillings interviewed about the criteria that make an employer terrific to work for: fair treatment, attention to work-life balance, an entrepreneurial culture, learning and growth opportunities, the chance to make a difference, good management, and the people.

7. Astonishingly, 75 percent of businesses are run by self-employed individuals with no employees. Skillings offers a rich collection of ideas for would-be solopreneurs.

8. In even more good news for those considering going out on their own, Skillings cites a stat from the World Future Society that between now and 2012, the fastest-growing field is estimated to be professional and business services.

9. The fact that group health insurance and other health-care solutions are available for prospective solopreneurs who would otherwise be terrified to give up their corporate health benefits should be welcome news. Skillings offers several ideas and resources for coverage.

10. Because QuintCareers has heard from so many teachers who want to get out of teaching, I was surprised that Skillings cites of 69 percent job  satisfaction among teachers. Teaching is one of the make-a-difference jobs that Skillings discusses.

Final thoughts
Skillings’ highly readable book is a must for anyone thinking about  alternatives to the corporate life. One of the most useful features is the  Escape Tool Kit at the back of the book that provides numerous resources for those considering an escape. Skillings also invites escapees to submit their stories.

Q&A with a Story Guru: Gabrielle Dolan, Part 2

See Gabrielle’s photo, links to her bio, and Part 1 of this Q&A.

Q&A with Gabrielle Dolan (Question 2):

Q: The storytelling movement seems to be growing explosively. Why now? What is it about this moment in human history and culture that makes storytelling so resonant with so many people right now?

A: This is a good question and one I have been asking myself a lot. I think it comes down to two things. Firstly people are inundated with information, they are overloaded and we have known this for a long time. I think leaders are starting to realise that it is not just enough to provide information, the very good leaders will help people make sense of the information, and story can help them do that.

Also, we hear more and more from leaders the challenges in managing and leading the Gen X & Y workforce. This generation really wants to be inspired, challenged and motivated and again it is through story you can achieve this by showing them how they can make a difference and not just providing the reasons why things need to be down. Story is all about making the emotional connection.

Q&A with a Story Guru: Gabrielle Dolan, Part 1

 

It’s a great pleasure to present the seventh installment in this series of interviews with some of the gurus of both performance and applied storytelling. This interview is with Gabrielle Dolan. I first encountered Gabrielle through the Australian consulting firm, onethoudandandone, that she runs with her partner, Yamini Naidu, because I quoted the firm in my dissertation. Read more about by going to the links by her photo. I have broken her interview down into five parts, with one to appear each of the next five days.

To learn more about Gabrielle, go to this page, to the right side of the page, and click on the top left circle.  It will turn purple and say Gabrielle Dolan when you put your mouse over it. Her photo will then come up, and you can click on her profile.

Q&A with Gabrielle Dolan (Question 1)

Q: How did you initially become involved with story/storytelling/narrative? What attracted you to this field? What do you love about it?

A: I initially came into the field of organisational storytelling when my yet-to-be business partner Yamini Naidu showed me a digital story she had created. While everyone else in the class had created a digital story for personal use, she applied the skill for a business issue. At the time I was a senior manager at the National Australia Bank, and I immediately say how it could be applied. I had experienced the day-to-day frustration in the corporate world of trying to get employees engaged and motivated. I also been in too many boring presentations and roadshows that just did not make sense. Both situations are extremely frustrating.

Both Yamini and I realised that the power was not in the technology of a digital story but in the story itself. The more we researched, we discovered the whole field of organisational storytelling that was coming out of the USA, but no one was working specifically in the “organisational storytelling” space in Australia. We spoke to many Australian business leaders and the response was pretty much the same. “I knew that what we were doing was not working but didn’t know what else to do.” Organisational storytelling gives leaders a way to better communicate and engage with their employees. Not being able to do this is extremely time consuming and frustrating for them and their people.

What I really love about organisational storytelling is the sheer excitement and almost relief from leaders that now have a tangible way to better communicate and engage with their people. And when we hear the successes some of our clients have had with story when every other attempt has failed….that is priceless.