Add Cynthia Kurtz (the subject of a Q&A interview to appear here in December) to the long list of generous story practitioners who freely share knowledge and information with the public. Kurtz’s bio says she’s been working as an independent researcher and consultant at/with/for a series of places (IBM Research, IBM’s Global Services consultancy practice, IBM’s Institute of Knowledge Management, IBM’s Cynefin Centre, and Cognitive Edge) in the area variously called “organizational narrative”, “business narrative”, and “narrative knowledge management” (among other names), since 1999.
Her book, Working with Stories, is available both as a Web site and a downloadable PDF — for free. The Web site is beautifully put together, and the book contains (among many other things) story-based exercises for working with communities and organizations.